Version —, effective —. The service is available at id.razu.one.
These Terms are entered into between %LEGAL_NAME% (%JURISDICTION%, reg. no. %REG_NO%, address: %ADDRESS%) — the "Operator" — and any person using the RAZU TV service at id.razu.one — the "User".
The Operator provides subscription access to streaming television and video. The channel line-up and plan terms are published at id.razu.one and in the account area https://razu.one.
2.1. Use of the service requires a single RAZU ID account. Sign-in is available with a password or through third-party providers (Google, Apple, Yandex, VK); in the latter case we receive only an account identifier and an email address.
2.2. The User is responsible for keeping the password safe and for any activity under the account. Lost access must be reported to support@razu.one.
2.3. The account is for personal, non-commercial use within one household. The number of simultaneous devices is limited by the plan.
3.1. Sharing access with third parties, public performance of the content, recording or redistributing it.
3.2. Circumventing technical restrictions, including geographic ones, or interfering with the operation of the service.
3.3. In case of breach the Operator may suspend access; for a serious or repeated breach the Operator may terminate these Terms without refunding the period in which the breach occurred.
4.1. The Operator aims for uninterrupted operation but does not guarantee it: maintenance windows, network failures and rights holders' actions may cause interruptions.
4.2. The channel line-up may change — a channel may be removed at the rights holder's demand without replacement. A material reduction of the line-up entitles the User to cancel with a pro-rata refund.
4.3. Playback quality depends on the User's connection speed and device.
Payment, automatic renewal and refund terms are set out in the Public Offer and the Refund Policy at id.razu.one/legal.
6.1. The Operator may amend these Terms. A new version is published at id.razu.one/legal and takes effect on the date stated in it.
6.2. Material changes are notified by email at least 14 days in advance. Continued use of the service constitutes acceptance of the new version.
7.1. The Operator's liability is limited to the amount actually paid by the User for the current paid period.
7.2. The parties shall attempt to settle disputes by negotiation; failing that, disputes are governed by the laws of %JURISDICTION%.
%LEGAL_NAME%, %ADDRESS%. Support: support@razu.one. Official email: support@razu.one.